Terms and conditions of sale

Article 1 - Designation of the seller

The site bureautique-efficace.com is published by Cyril Seguenot - (hereinafter the Infopreneur)

BY VALIDATING THE PRESENT CONTRACT, THE CUSTOMER EXPRESSLY REQUESTS THAT PERFORMANCE OF THE SERVICE BEGIN BEFORE THE END OF THE 14-DAY WITHDRAWAL PERIOD IN ORDER TO BENEFIT FROM THE SERVICE IMMEDIATELY.

THE CUSTOMER WILL NEVERTHELESS BE ENTITLED TO HIS RIGHT OF WITHDRAWAL AND A COMPLEMENTARY “SATISFIED OR REIMBURSED” GUARANTEE.

Article 2 - Scope of application

These general terms and conditions of sale (hereinafter referred to as the “GTCS”) apply, without restriction or reservation, to all sales concluded by L'Infopreneur with professional or private customers (hereinafter referred to as the ‘Customer’) wishing to have access to the training courses, documents and ancillary products sold via the Site and the associated domains and sub-domains (hereinafter referred to as the “Service”).

These General Terms and Conditions are available on the Site and shall prevail, where applicable, over any other version or any other contradictory document.

Validation of the order by the Customer, who acknowledges, by checking the appropriate box, that he/she has read and accepted them before placing the order, implies unreserved acceptance of these GTS. The Customer also acknowledges that, prior to placing any order, he/she has received sufficient information and advice from the Site and the Infopreneur, enabling him/her to ensure that the Service offered is suited to his/her own needs.

The Customer declares that he/she is capable of entering into a contract under French law, and declares, where applicable, that he/she validly represents the person on whose behalf he/she is entering into a contract. The professional Customer undertakes to ensure that all his employees, servants and agents comply with these GTS.

In the absence of proof to the contrary, the data recorded by the Site constitutes proof of all facts, acceptances and transactions.

Article 3 - Characteristics of the Service

The order specifies the Services provided as part of the sale. Barring exceptional sales, these can be found on the Site or in the summary e-mail sent to the Customer after the sale.

The content of the Services generally comprises :

Webinars Online training Downloadable documents Personalized support Software The Customer is informed that the Services may require access to other sites or platforms (partners or others), designed and managed under the responsibility of third parties. L'Infopreneur has no control over the content of these sites, and declines all responsibility for their content and the use made by any third party of the information contained therein. In the event of a problem or malfunction on a third-party platform required for the Service, the Infopreneur will endeavor to provide the Service sold on a platform with similar functionalities.

Products and services are offered and delivered within the limits of available quantities, it being understood that the Infopreneur may voluntarily limit the number of Service beneficiaries.

In the event of unavailability of the Service ordered, the seller will immediately inform the purchaser and may offer a Service of equivalent quality and price or, failing this, refund the sums paid within 7 days. Apart from reimbursement of the price of the unavailable product, the seller is not liable for any cancellation indemnity.

The photographs and illustrations presenting the Service do not constitute a contractual document.

Article 4 - Access to the Services

The Services are accessible only to natural persons authorized by the Infopreneur who has subscribed to the Service, it being specified that the Customer may not authorize persons other than its internal users.

Any use of the Customer's access to the Services by an unauthorized person shall incur the Customer's liability.

Customer access to the Services is granted, for all Users, according to the technical terms and timetable provided by the Infopreneur. The identification code(s) is/are allocated by the Infopreneur when the Service is subscribed.

Each identification code is personal, individual, confidential and non-transferable.

The Customer shall be liable for any fraudulent or abusive use of his access codes. The Customer shall immediately inform the Infopreneur of any loss or theft of access keys. In the event of violation of the access keys, the Infopreneur reserves the right to suspend the Service, without compensation, prior notice or prior information.

Access rights to the Service are granted for a variable period stipulated in the order, depending on the package chosen - please refer to the order description sheets - from the time of opening of the access keys to the Service.

Article 5 - Warranties

5.1 General warranty The Company undertakes to do its utmost to provide the Service during the period agreed in the order, except in the event of breakdown or technical constraints linked to the specificities of the Internet network or third-party solutions used.

The Customer may use the Service within the limits of reasonable use. The Customer undertakes to inform the Infopreneur within 24 hours of discovering a technical malfunction. In the event of a service interruption by the Infopreneur due to corrective maintenance, the Infopreneur will do its utmost to remedy the malfunction within a reasonable time. The security and integrity of Internet communications cannot be guaranteed. The Company declines all responsibility for the consequences of technical failures on the site or in connection with the site, in particular with regard to any difficulty of access.

The service sold on the website complies with the regulations in force in France. L'Infopreneur cannot be held responsible for any failure to comply with the legislation of the country in which the products are available, which it is the Customer's responsibility to check.

5.2 Money-back guarantee The Company may offer a “money-back guarantee” for a period of 30 days from the date of order. To be valid, the guarantee must be specified when the order is placed. The Customer therefore has 30 days from the date of order to request a refund if he is not completely satisfied with the Service.

Article 6 - Pricing

6.1 Prices Services are provided at the rates in force on the Site at the time the Customer places the order. Prices are expressed in euros, exclusive of VAT at the current rate. These prices are firm and non-revisable during their period of validity, as indicated on the day the order is placed. Prices may be revised in the event of promotional offers or one-off operations.

6.2 Orders - Invoices It is the Customer's responsibility to select on the Site the Service(s) he wishes to order.

The sale will only be considered definitive once the Infopreneur has sent the Customer confirmation of acceptance of the order by e-mail, and once payment has been received, either in full or in part in the case of a special offer.

An invoice is issued by the Infopreneur within a reasonable time after the order has been placed. It is sent to the Customer or, failing this, made available on request.

6.3 Payment Except in the case of a special offer and at the end of any trial period, the full purchase price of the service ordered will be required. Credit card payments are debited at the time of order or at the end of the trial period.

If payment is made by cheque, it will be cashed as soon as it is received.

Payments made by the Customer will only be considered definitive once the sums due by the Customer have been effectively cashed.

Any access rights will then be issued once payment has been received and sent to the Customer by e-mail.

In the event of non-payment or late payment by the Customer, the Infopreneur will not be obliged to deliver access and the Infopreneur reserves the right to suspend access to the service.

In the case of a special offer, if there is a problem with payment by instalments, the customer will only be able to access the service once the instalment has been paid within a reasonable period of time. Full payment of the training course is required for full access. In addition, the Infopreneur reserves the right to suspend or cancel the Customer's access in the event of non-compliance with the above payment conditions.

6.4 Withdrawal You have the right to withdraw from these GTC without giving any reason within fourteen days. The withdrawal period expires fourteen days after the date of conclusion of the contract.

To exercise your right of withdrawal, you must notify us by post to : Cyril Seguenot - 15 rue des Feuillards - 87500 Saint-Yrieix-la-Perche - France, or by e-mail to: cyril(at)bureautique-efficace.com, your decision to withdraw from this contract by means of an unambiguous statement (for example, letter sent by post, fax or e-mail). You may use the model withdrawal form, but this is not obligatory.

For the withdrawal period to be respected, it is sufficient for you to send your communication concerning the exercise of the right of withdrawal before the expiry of the withdrawal period.

In the event of your withdrawal from this contract, we will refund all payments received from you, including delivery costs, without undue delay and in any event no later than fourteen days from the date on which we are informed of your decision to withdraw from this contract. We will refund you using the same method of payment you used for the original transaction, unless you expressly agree to a different method; in any event, this refund will not incur any costs for you.

MODEL WITHDRAWAL FORM

(Please complete and return this form only if you wish to withdraw from the contract).

For the attention of [the professional here inserts his/her name, geographical address and, where available, fax number and e-mail address] :

I hereby notify you of my withdrawal from the contract for the provision of the following services :

Ordered on :

Name of consumer(s) :

Address of consumer(s) :

Signature of consumer(s) (only in the case of notification of this form on paper) :

Date :

6.5 Payment methods governed by the Systeme.io platform The Company invoices the Customer for access to digital products via the Systeme.io platform published by ITACWT LTD, which uses the payment services of PayPal and Stripe. Customers make their secure online payment at the time of their Order, either by credit card (Visa, MasterCard, Discover, American Express) or by PayPal.

By using PayPal, the Customer unreservedly accepts PayPal's terms and conditions of service, which are available here: https://www.paypal.com/fr/webapps/mpp/ua/legalhub-full.

The Customer undertakes to respond favourably to any request from the Infopreneur, Systeme.io, and more generally from any competent administrative or judicial authority in relation to the prevention or combating of money laundering and, in particular, agrees to provide any useful proof of address or identity. In the absence of an immediate response to these requests, the Infopreneur, Systeme.io or the payment service companies mentioned above may take any appropriate measure, in particular freezing the sums paid and/or suspending the service.

Article 7 - Limitation of liability

The Infopreneur may not be held liable for any technical or software failure or any cause beyond its control. Whatever the type of Service, the Infopreneur's liability is expressly limited to compensation for direct damage proven by the Customer. In the case of professional customers, the Infopreneur's liability is limited to the amount of the price paid by the customer for the Service ordered.

Under no circumstances may the Infopreneur be held liable for indirect damage such as loss of data or files, operating loss, commercial loss, loss of earnings, damage to image or reputation. The Company shall not be held liable for any disputes arising between the Customer and its own customers.

The use and exploitation of the information provided under the Service are under your sole responsibility and at your own risk. The customer is solely responsible for interpreting the information provided under the Services and for the advice he/she deduces therefrom, and for any adaptations made for his/her own commercial activity.

Article 8 - Force majeure and inability to provide the Service

The Company shall not be held liable to the Customer in the event of non-performance of its obligations resulting from an event of force majeure. The following are considered to be cases of force majeure or fortuitous event, in addition to those usually recognized by the jurisprudence of the French Courts and Tribunals, and without this list being restrictive: strikes or labor disputes internal or external to the Infopreneur, natural disasters, fires, interruption of telecommunications, interruption of energy supply, interruption of communications or transport of any kind, or any other circumstance beyond the reasonable control of the Infopreneur.

In the event of incapacity to work of the expert in charge of the Service within the Infopreneur, as a result of illness or accident, the Infopreneur reserves the right to modify the planned schedule without the Customer being able to demand payment of compensation. The Company will notify the Customer within a reasonable period of time of its incapacity and, as far as possible, of the duration thereof, so that the Customer can decide whether or not to continue providing the Service. In the event of non-continuation, the services provided will be due as soon as they have been rendered. For Services not rendered due to incapacity, the Infopreneur undertakes to make a partial refund on first request in proportion to the value of the Service at the time of the order.

9 - Termination

9.1 Termination by the Customer The Customer may terminate the Service at any time by e-mail to cyril(at)bureautique-efficace.com. The Customer remains liable for the Service subscribed to at the time of the order.

9.2 Termination by the Infopreneur The Company reserves the right to terminate the Service immediately in the event of non-payment by the Infopreneur of one or more instalments.

Any sum not paid within thirty days will be increased by a rate equal to three times the legal interest rate in force plus ten percentage points, as well as a fixed indemnity for collection costs of 40 euros in accordance with current legislation (## Article L441-6 of the French Commercial Code). For business customers, late payment penalties are payable without a writ of execution.

The Company also reserves the right to immediately terminate the Customer's Service in the event of any infringement by the Customer of the Infopreneur's intellectual property rights or any other breach of the Service.

Termination of the Service automatically entails the suspension and cessation of the Services subscribed to by the Customer with the Infopreneur, and the immediate payment of all sums due in principal, costs and accessories (interest on arrears, any bank charges).

9.3 Termination due to changes in the GTC The professional seller reserves the right to modify its GTC at any time. In the event of modification of the GTCS, the applicable GTCS are those in force at the date of the order, a copy of which dated to that date may be given to the Customer on request.

The Company reserves the right to modify its offers at any time. Except in exceptional circumstances, the Infopreneur will not increase or decrease the price of Services already subscribed to.

Changes to the General Terms and Conditions of Sale are binding on users of the Site and on Customers who have accepted them from the moment they are put online.

In the event of refusal of the new GTC, the Infopreneur is free to terminate the present agreement.

Article 10 - Information Technology and Civil Liberties

In accordance with Article 32 of French Law no. 78-17 of January 6, 1978, amended in 2004 (known as the “Information Technology and Civil Liberties Law”), and with regulations applicable in this area, Customers are informed that personal data concerning them is processed automatically for the purposes of commercial prospecting and management of the Service. Customers are informed that this data may be subject to statistical analysis by the Infopreneur and may be transferred to third parties and partners if the Customer has expressly consented to this.

The information requested in the forms available on the Site, marked with an asterisk, is compulsory and necessary for the management of Customer requests. Failure to reply to a compulsory field will make it impossible for L'Infopreneur to process Customer requests.

Customers have the right to access, rectify and delete data concerning them, and may object to processing for legitimate reasons. To exercise these rights, please contact: cyril(at)bureautique-efficace.com.

Processed data is stored in accordance with regulations (CNIL simplified standard 48).

Article 11 - Intellectual property

The content of the Site is the exclusive property of L'Infopreneur and its partners and is protected by French and international intellectual property laws. Any reproduction, in whole or in part, is strictly forbidden under penalty of prosecution.

The Company is the sole owner of the intellectual property rights to all the Services it offers its Customers. To this end, all content and teaching aids, whatever their form (paper, electronic, digital, oral, video, etc.) used by the Infopreneur to provide the Services, training and ancillary services remain the exclusive property of the Infopreneur. As such, they may not be used, transformed, reproduced or exploited in any way not expressly authorized by the Infopreneur.

In particular, the Customer shall refrain from using and exploiting the content of the training courses and Services to train persons other than his own staff. In the event of unauthorized transfer or communication of content, the Customer shall be held liable in accordance with Articles L.122-4 and L.335-2 et seq. of the French Intellectual Property Code.

In return for payment of the price of the Service, the content and information transmitted are subject to a personal, non-transferable and non-exclusive right of use for a limited period, the duration of which varies according to the Service or package chosen; please refer to the description sheets for each of the Services included in the order.

With the exception of authorized personal or commercial use of the information within the framework of the Customer's activity, any exploitation, reproduction, representation, modification, publication, transmission, distortion, whether total or partial, of the contents of the Services and training courses, as well as any databases appearing on the Site, is strictly forbidden, whatever the process and medium used.

In any event, the Infopreneur remains the owner of its tools, methods and know-how developed prior to or in connection with the Service provided to the Customer.

Article 12 - Communication and Customer references

The Customer agrees to be cited by the Infopreneur as a Customer of its Services. The Company is thus authorized to mention the Customer's name, as well as an objective description of the nature of the Services provided, subject of the contract, in its reference lists and proposals to its prospects and Customers, notably on the Site, in interviews with third parties, in communications to its personnel, in internal management planning documents, in its annual report to shareholders, as well as in the event of legal, regulatory or accounting provisions requiring it.

Article 13 - Applicable law - Language

These general terms and conditions of sale are governed by French law. They are written in French. Should they be translated into one or more languages, only the French text will be deemed authentic in the event of a dispute.

The nullity of a contractual clause does not entail the nullity of the GCS. The temporary or permanent non-application of one or more clauses of the GCS by the Infopreneur shall not constitute a waiver of the other clauses of the GCS, which shall remain in full force and effect.

Article 14 - Disputes

For consumer customers, all disputes arising from this contract, concerning its validity, interpretation, performance, termination, consequences and consequences, will be submitted to the competent courts under the conditions of consumer law. In the event of a dispute between a professional customer and the company, the Limoges Commercial Court will have exclusive jurisdiction.